Rising complaints against dodgy building operators
There have been more complaints this year about private building certifiers in NSW than in any of the previous five years, as the NSW government moves to crack down on dodgy operators and create independence between developers and certifiers.
According to the NSW Department of Fair Trading, there have been 163 complaints this year — more than one every two days — and penalties worth more than $104,000 have been handed out. There were 116 complaints last year and $96,500 in penalties.