Confusing hidden phrases and hidden terms and conditions could be a thing of the past.
Minister for Innovation and Better Regulation Matt Kean MP says consumers shouldn't need a barrister just to read the terms and conditions.
Australian's will spend billions in the Boxing day sales and it is important you know your rights.
Minister for Innovation and Better Regulation Matt Kean says the NSW State Government want to make sure consumers are well aware of their rights. If a product you purchase is faulty you are entitled to a refund, however, if you just change your mind you are not entitled to a refund.
Christmas is a time of giving but what happens when a gift is unsuitable or faulty?
Minister for Innovation and Better Regulation Matt Kean MP says always shop around for the best deal and remember you are always entitled to a refund if a product is faulty.
A warning for prospective homebuyers - always read the fine print. A number of families who have purchased homes off the plan have been left disappointed when the reality did not quite meet their expectations.
Minister for Innovation and Better Regulation Matt Kean MP said it is always important to read the conditions and get independent legal advice.
Online shoppers are being warned up to 20% of Australians could have their parcels stolen.
Minister for Innovation and Better Regulation Matt Kean MP says people need to be careful when shopping online.
The NSW government has announced reforms to the Property, Stock and Business Agents Act, in an effort to clean up the real estate agency industry.
It is a big win for the Real Estate Institute of NSW, which has been lobbying for nearly 10 years to tighten up the law in keeping with the institute's goals to professionalise real estate agents.
The State Government will have the toughest laws in the country outlawing dangerous building cladding being used in NSW following London's deadly Grenfell fire.
Minister for Innovation and Better Regulation Matt Kean MP said once past, the news laws will give Fair Trading the power to ban specific products sold in NSW.
Sam Robinson claimed to be a desperate man running a building company, who turned to a life of crime because contractors were stalking and threatening his family.
The serial conman's stories did not convince a judge in 2007, who sent him to prison for several fraud offences noting he had "clouded" chances of reforming himself.
NSW Fair Trading is warning consumers not to deal with unlicensed builder Sam Robinson.
RETIREMENT village residents and their families must be better protected by state laws to stop them being “ripped off”.
That’s the blunt message delivered by Federal Consumer Affairs Minister Michael McCormack, who has given the NSW government a six-month deadline to fix “rife” abuse of the industry.
Speaking as Kathryn Greiner wrapped up her inquiry into retirement homes in the state, Mr McCormack said he was alarmed by evidence suggesting lax and unenforced laws were being manipulated by unscrupulous owners and operators.
Vulnerable consumers will be better protected thanks to new resources explaining their rights in the marketplace as part of Fair Trading Week.
Minister for Better Regulation Matt Kean and Minister for Disability Services and Multiculturalism Ray Williams launched the project today that will boost support for cultural and linguistically diverse consumers, as well as people with disabilities.
Mr Kean said the My Consumer Rights resources feature a storybook and animated videos on DVD in 11 community languages.
After being elected as Member for Hornsby in March 2011, I have embarked on many initiatives that the community and I see as pivotal issues for Hornsby. I see and understand the needs of the community and am proud to play my part.
