The NSW government will introduce new laws that will give the Fair Trading Commissioner the power to force businesses to repair, replace or refund goods.
Businesses in NSW that refuse to repair, replace or refund the cost of goods could soon be forced to under proposed new laws.
The state government will this week introduce legislation to give the NSW Fair Trading Commissioner greater powers to help resolve disputes between businesses and customers over items worth between $25 and $3000.
"This means fair, quick and cheap resolutions for consumers and businesses, and will be an alternative to the often costly process of courts and tribunals," Better Regulation Minister Matt Kean said in a statement on Wednesday.
The changes, if passed, will come into effect from January.
This article by AAP appeared on News.coom.au