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NSW funeral services complaints spike

NSW funeral services complaints spike

Complaints about funeral planning services are at unprecedented levels, NSW Fair Trading numbers suggest.

NSW Minister for Better Regulation Matt Kean has warned grieving families to avoid dodgy operators who don't properly disclose fees and charges, reminding people that the companies must provide an itemised quote of the goods and services to be provided.

Fair Trading received 175 complaints about funeral services between January 2013 and July 2018, with 2017 recording the highest amount so far with 37 complaints.

The story by AAP appeared on News.com.au